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Policies

Return and Exchange Policy

UwU Apparel will replace items if they are damaged or defective on arrival. We are unable to process a refund due to change of mind. Please ensure you have followed the size charts to ensure the correct size has been chosen as an exchange will only be given in limited and certain circumstances. 

If you would like to return an item for any reason, we will issue a store credit given the item is returned in it's original condition. Please allow 2-3 working days after receiving your goods to process your return. 

We will endeavour to process each returned item as fast as we can, however this may take time. We will be unable to process items that are outside of acceptable return conditions, and they will be sent directly back to you.

UwU Apparel reserves the right to provide buyers with a replacement or store credit where needed.

Our Return address is as follows:

UwU Apparel Returns
PO Box 4198
Forest Lake, QLD, 4078
Australia